MRCB’s Commitment to Quality, Health & Safety Issues

Malaysian Resources Corporation Berhad (MRCB) has implemented a QESH Policy (Quality, Environmental, Safety and Health Policy) which articulates our commitment to minimizing the environmental impact of our activities and protecting the safety and health of our employees, contractors and the public. 

At the same time, we are committed to delivering world-class services and maintain the highest standards of quality in the services we provide to our clients. We are currently operating with the following systems in place: 

  • ISO 9001 – Quality Management System (QMS)
  • ISO 14001 – Environmental Management System (EMS)
  • ISO 45001 – Occupational Health and Safety (OH&S) Management System

The objectives of QESH are to set the performance benchmark against these industry standards. Some of our QESH objectives are: 

  • Achieve minimum 80% SHASSIC (Safety and Health Assessment System in Construction) CIDB (Construction Industry Development Board) / ESH (Environment, Safety & Health) Audit’s rating
  • An incident rate of equal to or less than 2.01 to 2.50. (Incident rate is measure of the frequency with which some event, such as an accident, occurs over a specified time period)
  • Ensure 85% of Non-Conformance Report (NCR)s are closed immediately (less than 3 days) and zero Stop Work Order (SWO) issued by client or relevant authorities. 

The board has oversight of the management of health and safety issues through an Environmental, Safety, and Health Report shared every quarterly. Some of the details/data included in the quarterly report are:  

  • Accidents/incidents that have occurred, 
  • Notice of Improvement/Prohibition (NOI/NOP), 
  • Number of SWO issued, 
  • ESH Audit, ESH Inspection & Induction and ESH Training (in-house and external).

Risk assessment on health and safety are carried out at potential new operations and projects using the Hazard Identification, Risk Assessment, Determining Control (HIRADC) Analysis framework.

MRCB has also established an Environmental, Safety and Health Committee. This committee includes an advisor, a chairperson, two deputy chairpersons, a secretary, and management representatives from each department. The meeting is to be held at least once every quarterly. The objectives of the ESH Committee are:

  • To foster the cooperation and consultation between Management and workers
  • To establish a two-way communication
  • To motivate and raise awareness of workers on issues pertaining to the Safety and Health (S&H) aspects.

Community Engagement  

1) Commitment to Local Employment 

  • PROTÉGÉ Graduate Employability Program.

MRCB participated in the PROTÉGÉ Graduate Employability Program. The Professional Training and Education for Growing Entrepreneurs (PROTÉGÉ) Program is meant to support the Malaysian Government's initiative to create a pool of competent, well trained, knowledgeable, and skilled graduates through industrial attachment that will help them to attain relevant competencies that enhance their marketability and employability. MRCB have won 3 accolades at Malaysia’s 100 Leading Graduate Employers awards ceremony on 7 Nov 2019.

  • Yellow Ribbon.  

A large part of sustainability is ensuring the inclusivity of society and all its members, however, this can be challenging for inmates and troubled youth who are often excluded from our communities. The PEKA@ MRCB Program is part of the Yellow Ribbon initiative spearheaded by the Ministry of Youth and Sports in collaboration with the Malaysian Prison Department and MRCB. It aims at helping those who deserve a second chance to be reintegrated into society. Introduced by the Ministry of Youth and Sports (KBS), the project was launched in August 2019 to provide these side-lined groups a chance at employment and education opportunities to enable them to be self-sufficient, while also regaining trust and contributing to society. This allows the targeted group to return and serve society without being held back due to their past offenses and mistakes, preventing them from reoffending. MRCB embarked on this initiative, seeing that it will create a positive impact for the youth, the company, as well as society. 

2) Mechanisms to Facilitate Employee Engagement

  • MRCB have conducted activities for volunteers. We have set up a temporary 'Kid Care Centre' for children aged between 4 to 12 years when 1,400 schools nationwide were closed due to poor Air Pollution Index.  

 3) Stakeholder Engagement on Human Rights Issues

  • Employee Engagement Program  

To address issues faced by our employees during Malaysia’s Movement Control Order (MCO), MRCB conducted a survey to study the extent of impact faced by our employees. Henceforth MRCB Prihatin was introduced to show that MRCB care and are committed in supporting our employees through the difficult times.

  • MRCB Counselling Services  

As part of journey to improve the well-being of MRCB employees, MRCB provides individual and group counselling to help employees get through personal and/or professional issues.

  • Working Hours for Pregnant Female Employees  

To help all pregnant female MRCB employees, they are entitled to opt for a shortened 7-hours workday during their course of pregnancy.

  • Work from Home during MCO

As a part of MRCB’s initiative to keep our employees safe from getting infected with Covid-19 we have implemented a work from home program.

Human Rights

To learn about MRCB's Human Rights, please download here


To learn about MRCB’s Biodiversity, please download here

MRCB affirm our commitment to Sustainable Building

Share of total property portfolio that is certified to a recognised building management system (LEED, BREEAM, GBI and others) in 2019: 36.0%
Share of total revenue contributed by green building and infrastructure development (FY2019): 32.4%

To learn about MRCB’s Climate Change, please download here

MRCB is committed to minimising the environmental impact of our activities.  Under our Quality, Environmental, Safety and Health (QESH) Policy, we emphasise the importance of conserving natural resources through innovative processes and the promotion of sustainable practices to ensure effective use of materials and resources (i.e. water, electricity etc) within our facility.

To learn about MRCB's Quality, Environmental, Safety and Health (QESH) Policy, please download here

MRCB is committed to conducting our business and operations in a way that is legally, economically, environmentally, and socially responsible. MRCB regards the adherence to these important factors in our decision to enter or continue relationships with vendors. Considering the above, we have sent a Vendor Letter of Declaration request to existing vendor and contractors to:

  • Comply with applicable health, safety, and environment (HSE) laws, regulations and meet the relevant HSE standards for their products and services
  • Provide safe, secure, healthy working conditions for their employees
  • Make sure the laws in the countries in which they operate are observed and fundamental human rights are supported
  • Prohibit bribery and any other form of unethical business practice which are intended to influence the business decision making process
  • Accurately and completely recorded all their Business Transaction with MRCB

In MRCB we strive to practise eco-efficiency, a concept that encourages us to seek for environmental improvements that yield economic benefits. We have developed eco-efficiency (water, waste & energy) plans which we are currently piloting at our sites.

Water Management Plan



A. Policy, strategy and plan 

  • Establish a water management policy
  • Has a committee that looks into water management 
  • Nomination of water management coordinator at site 
  • Evidence that shows water reduction target (KPI) 

B. Data Record 

  • Comprehensive tracking and monitoring of water usage  
  • Comprehensive recording/filing system on water bills/consumption 
  • On-time data submission 
  • Monthly water usage reporting and analysis in site progress report 

C. Reduction Initiatives 

  • Conduct frequent inspection of water pipes to ensure no leakages 
  • Conduct campaign on water management e.g., Eco-Efficiency Month 
  • Conduct walkabout to identify potential water reduction initiatives 
  • Installation of rain water harvesting tank at site 
  • Installation of multi-lingual water efficiency signage at strategic locations 
  • Other innovative reduction initiatives implemented and verified by Assessor 

D. Commitment 

  • Participate in eco-efficiency walkabout conducted by Sustainability department 
  • Knowledge sharing presentation during walkabout 

Our Environmental, Safety and Health (ESH) team keeps track of the number of cases of non-conformances issued at our project sites. In 2019, only 1 non-conformance case was issued by authorities at our project site. This was rectified immediately by the project team. 

Sustainability Statement

Sustainability Statement Download
Human Rights Statement Download
Biodiversity Statement Download
Climate Change Statement Download
Quality, Environmental, Safety and Health (QESH) Policy Statement Download

Corporate Social Responsibility

MRCB’s commitment towards corporate social responsibility (CSR) is carried out through its philanthropic and corporate responsibility arm, Yayasan MRCB. Founded in 2015, the foundation is focused on assisting underprivileged students and communities in need in the areas of education, enhancement of skills, empowerment programmes for special needs children and the refurbishment of special needs’ schools. It strives to implement programmes to improve the quality of life of those it assists and to extend the light of hope towards building better lives.

For further information and enquiries about Yayasan MRCB, please visit their website at